srs discount question -

selectcase
Posted 27/12/2009 - 23:54 Link
I seem to remember getting a little discount or free postage on the last stuff i ordered lot long back; I cant remember which it was? anyway i was going to order some more stuff from srs and was wandering if anyone knew what the discount was and what procedure we follow

thanks

will

K7D DA 18-55 mk11WR|50-200 wr|DA16-45|Tamron SP90|lots of manual pentax glass
johnriley
Posted 28/12/2009 - 00:22 - Helpful Comment Link
Free shipping for forum members. If you phone the order, mention your forum name. If on the web, add the information to the notes section and they will deduct the shipping from the total.
Best regards, John
selectcase
Posted 28/12/2009 - 09:57 Link
Thanks John

K7D DA 18-55 mk11WR|50-200 wr|DA16-45|Tamron SP90|lots of manual pentax glass
tyronet2000
Posted 16/01/2012 - 13:20 Link
johnriley wrote:
Free shipping for forum members. If you phone the order, mention your forum name. If on the web, add the information to the notes section and they will deduct the shipping from the total.
Ordered on the web and added note of forum name still charged p/p.
Have queried this with srs awaiting reply of "what I did wrong"
Regards
Stan

PPG
RAB
Posted 16/01/2012 - 13:28 Link
I phoned my 1st and only order (so far) to SRS. I cant remember the name of the chap with whom I dealt, but when I mentioned my forum name and number, there was no hesitation in deducting the P&P charges. My new K-5 arrived within 2 days.

All in all, excellent service. I shall be placing another order with them very soon.

B.

PS - I also find it much more "human" to talk to someone rather than do everything on-line.
"He's not the Messiah, ..."
tyronet2000
Posted 16/01/2012 - 13:35 Link
RAB wrote:


PS - I also find it much more "human" to talk to someone rather than do everything on-line.
If I lived in Watford I'd talk "Face to Face". I use online ordering because I am deaf so a telephone is pretty useless. I do have a mobile phone which I can use for text and email.
Regards
Stan

PPG
tyronet2000
Posted 16/01/2012 - 13:38 Link
Immediate return email from SRS informing me of a refund of postage. Perhaps in future I'll get some one to telephone for me.
Regards
Stan

PPG
Gwyn
Posted 16/01/2012 - 15:11 Link
Stan - I always deal with SRS on the web. They are always helpful and efficient even with such an impersonal medium. I wouldn't worry to much about getting someone to phone for you.
tyronet2000
Posted 16/01/2012 - 15:43 Link
Gwyn wrote:
Stan - I always deal with SRS on the web. They are always helpful and efficient even with such an impersonal medium. I wouldn't worry to much about getting someone to phone for you.
Any important telephone business is conducted by my wife, I often have to just go on the phone and authourise it, I just hope the person on the other end has stopped talking long enough for me to say "It's OK" then hand her the phone back. It can be quite funny sometimes
What did annoy me was some one implying (using bold type) that the ONLY way to order was by telephone, seems the sort that would tell a blind person "Well It's Been on TV"

Looking forward to Floriade
Regards
Stan

PPG

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