Service Cost

richardmills
Posted 12/11/2014 - 19:15 Link
Anyone had a 16-50 serviced recently because of a faulty sdm motor (doesn't autofocus) and know the total cost involved?

Also who is it you contact regarding this? Do SRS deal with servicing?

Cheers
Rich
Mike-P
Posted 12/11/2014 - 19:26 Link
JPsolutions are the official Pentax repairers and if you send anything to SRS they will just forward it on. I sent my 50-135mm in for a new SDM motor last year and if I remember correctly it cost approx £200 but you can get a 20% discount if you take out the forum plus membership (£10)
gtis
Posted 12/11/2014 - 19:46 Link
Mike-P wrote:
JPsolutions are the official Pentax repairers and if you send anything to SRS they will just forward it on. I sent my 50-135mm in for a new SDM motor last year and if I remember correctly it cost approx £200 but you can get a 20% discount if you take out the forum plus membership (£10)
I had mine repaired this year they quoted me £180 joined the forum plus membership
And got it repaired and posted back for £144
cheers Neil
pentax k3
DA* 300 f4 DA* 50-135 f 2.8 smc DA* 16-50 f2.8 50mm f1.7 pentax1.4xhd converter





Panasonic Dmc Fz200
Aleks1298
Posted 12/11/2014 - 22:47 Link
Alan Marlow does it for a £100 I think. Great guy, if anything needs repairing I send it to him.
Pentax K-5 and co.
gtis
Posted 12/11/2014 - 23:30 Link
Aleks1298 wrote:
Alan Marlow does it for a £100 I think. Great guy, if anything needs repairing I send it to him.
Last time I knew he could not repair SDM lenses
cheers Neil
pentax k3
DA* 300 f4 DA* 50-135 f 2.8 smc DA* 16-50 f2.8 50mm f1.7 pentax1.4xhd converter





Panasonic Dmc Fz200
DaveKitson
Posted 13/11/2014 - 00:42 Link
gtis wrote:
Aleks1298 wrote:
Alan Marlow does it for a £100 I think. Great guy, if anything needs repairing I send it to him.
Last time I knew he could not repair SDM lenses
He will replace a SDM motor.. I think he charges about £130.

I have not had a motor replaced, but he recently fixed my 16-50 ( I dropped the camera and lens) and I was very happy with his service..

dave k
andy_bell
Posted 13/11/2014 - 08:12 Link
Sent my DA*16-5- * 50-135 off to JPS last year, both had their SDM motors replaced, and the 16-50 had its Zoom mechanism reassembled, I think the total cost was @£370 for both lenses, and they come back all adjusted correctly & with a 6 month warranty.....
I thought it was reasonable value, the lenses certainly perform bang on...the only downside was the time taken for the repairs....somewhere in the region of 8-10 weeks.....

Hey ho....
A few bits & Bobs
richardmills
Posted 13/11/2014 - 09:55 Link
Thanks all.

Anyone have contact details for Alan Marlow?
DaveKitson
Posted 13/11/2014 - 12:31 Link
richardmills wrote:
Thanks all.

Anyone have contact details for Alan Marlow?
alan.marlow -at- talk21.com

davek
Edited by moderator: 13/11/2014 - 12:39
johnriley
Posted 13/11/2014 - 12:40 Link
e-mail modified to avoid attracting spammers.
Best regards, John
Mike-P
Posted 13/11/2014 - 13:29 Link
Just type Alan Marlow in Google, that's all I do.

I have used Alan several times and have recommended him to the forum on numerous occasions but when I asked him about doing a SDM repair he was unsure as to whether he could do it and so I sent mine to JPsolutions.
richardmills
Posted 13/11/2014 - 18:19 Link
Thanks all.

Ice contacted Alan who was able to give me a quote to replace the sdm motor.
davem
Posted 13/11/2014 - 20:07 Link
Another vote for Alan. Its worth noting that who ever you use if there are parts needed Pentax is very very slow at supplying them!
richardmills
Posted 13/11/2014 - 20:12 Link
Yeah Alan said it could be about 3 weeks to get a motor from pentax.
pentaxian450
Posted 15/11/2014 - 18:25 Link
richardmills wrote:
Yeah Alan said it could be about 3 weeks to get a motor from pentax.
Can't be worst than Canada. It takes three weeks to receive the parts from Pentax U.S.A. If Pentax U.S.A. doesn't have it in stock, it takes another three to five weeks. All in all, my 50-135 has been at Pentax Canada for 7 weeks, and still not done.

I'm pi$$ed off and a half.
Yves (another one of those crazy Canucks)

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