Retailer Advice

Ed110
Posted 19/02/2012 - 00:07 - Helpful Comment Link
Bought from all 4, my order of preference is:-

SRS
Parks
Wex
Pixmania

I have had good service from the first three. I particularly like SRS's included 2 year warranties and their free postage for Forum members.

Slight reservations about Pixmania. Last item I bought from their UK site about a year ago (mobile phone, not camera) came from France (to my surprise), not UK, took a while to arrive, and came with only French instructions included. Not clear how this affects warranty, but they say send it back to them if any problem. They are a French not a UK company (not immediately obvious from their website), and it isn't clear to me from their website how much of their stock is non-UK. Otherwise no complaints with them.
K5 & K10D, various Pentax lenses
NaimKhan
Posted 19/02/2012 - 21:56 Link
Jim, I had bought my K20D with the 18-250 lens from Park Camera and had no issues with them at all. Since then, however, I have been shopping from other retailers because I had found the prices at Park Camera to be higher. I would have no problems with them if I have to deal with them in the future.
Regards.
George Lazarette
Posted 19/02/2012 - 22:03 Link
If prices are a little higher at Park or SRS on occasion (and usually they are fairly competitive), then many of us, particularly in light of recent events, feel that it is worth the extra to deal with a proper camera shop.

I'm referring to the sensor issue of course.

G
Keywords: Charming, polite, and generally agreeable.
NaimKhan
Posted 19/02/2012 - 22:14 Link
2 other things that need to be kept in mind Jim.
1. SRS being a Pentax pro retailer will give you a 2 year warranty compared to the 1 year from other retailers - that will be worth the £20 or £30 that they may be expensive.
2. If you tell SRS that you are a Pentax User member, you will get free P&P - you will need to tell them your user name and may be your membership number.
Jimd
Posted 01/03/2012 - 07:06 Link
Ordered it yesterday from Park Cameras. SRS and WEX didn't have the lens in stock.
chunky
Posted 01/03/2012 - 10:08 Link
I've bought from all three, both on line and by mail order.
I've also visited Park Cameras (only because they are fairly near to my daughter's house).
SRS have been very good, Daniel especially so.
However we have over the last few years spent tens of thousands with WEX and only once had a problem.
Which in all fairness to WEX was fairly promptly resolved. They genuinely tried to move heaven and earth to
sort things out but in the end it was all down to Epson.
Chunky
tyronet2000
Posted 01/03/2012 - 16:30 Link
Had to nudge SRS ref postage and another time on package discount. instant refund but it really shouldn't have happened. Will get some one to telephone my order for me in future.
Regards
Stan

PPG

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