Plugin problem

Hello Folk's,
I have been using a couple of plugins to adjust photos, for some time; suddenly something strange. After finishing alterations, I go to >file>save as & up pops box of choices, I opt for Jpeg. A box opens offering size, I opt for 12 and close. I then shut down the window and up pops a box asking " Do you want to save the changes" I say yes and close.
This has always worked in the past; Now however, after I opt to close, nothing happens and I can only get out of Photoshop by electing to NOT save the changes.
What have I unwittingly altered to make this happen! It's driving me nuts!
The photo I have spent time adjusting ends up exactly as it started, NO CHANGE!

So frustrating
Any ideas please??

So are you saying that you are asked to save changes and although it has options for Yes and No, you can only select No?

Sadly, Photoshop at times gets confused and you may need to remove all of your preferences and let it start from scratch. This often fixes almost any problem. I've had to do that three times in the past two years. (both on Windows and mac)

BUT, I'm not real clear on what is going on and I'm not convinced you're at the point of having to wipe your preferences.

Give us a bit more info on your workflow... what file types, how are you opening the image, etc...
Are you editing a file that was not originally a JPG (etc RAW file or TIFF, etc..)?
When you normally click Yes to save when closing, is that because you're saving the edited PSD (or other format) file - after manually saving as JPG?

Hi amoringello,

Thanks for helping.
Yes, it when I am trying to save the edited version.
This happens whether I am using RAW, Jpeg or PSD, regardless.
If I choose the 'Yes' option to save, nothing happens and the image stays put, and will do so untill I select 'No'. It then reverts to the original, unaltered state.

It makes no difference how I choose to save.

Regards, Larry

erg!

Yeah, if you click on the button and it does nothing, it sounds like Photoshop is confused.
First time I had an issue with Photoshop being confused, I could only paint in BLUE. Even in gray scale or on a single channel (which also has no concept of color).

I do not recall exactly where the preferences are, but search Google for clearing photoshop preferences (this is not an uncommon thing to have to do).
If you have any custom actions, be sure to back those up.

Thank's for that Pal, I'll give it a go.
Aint it the middle of the night where you are? Do you not sleep?

Are you converting from RAW to jpeg, and then trying to save the file?

Have you changed anything in your workflow?

John

Hi John,
I've tried both, RAW & Jpeg. Both taken as RAW & taken as Jpeg.
I am not aware of having made changes, but it is possible, inadvertantly.
I have no problem making alterations to images in my various plugins, just cant get them to remain altered. I can only come out of the altered image my clicking the 'No' in the 'Do you want to save the changes' box

Hi Larry, mmm, I was just thinking, depending on the version of PS you have it may not be able to save jpeg above 8 bits, i.e. you shoot 16 bit RAW then try and save as jpeg, but I think I'm off at a tangent with this one

John

As I say John, it's the same prob even with straight from camera Jpegs.

OK, just another wild stab at it, can you save the edited file with a different name or to a different location (directory)

John

Sorry John, I dont know how to do that

Are you sure you are not actually saving the altered file? Are you saving it as a copy? I always use "save as a copy" and then when closing the image say no to "save changes" ;that way you keep the original file in case you want to work on it again.Next time you use "save as" make sure it is saving it in the location you want and then look to.see if it has saved it there.
Sounds to me you may actually be saving the altered images somewhere.

Thank you,
I have looked in 'My Documents' and it is not there; I do not know where else to look, any suggestions, please?

To find you file do file>save as and at the top of the box it has the save in (location) options.
Follow aliengrove's method above for saving altered images.

John

Try saving another file, and see where it wants to save it. As DOIK says, it will show the location where it is saving at at the top of the box that pops up (It says "save in"). Hopefully you find the other pictures that have "disappeared" in the same folder. You can then change the location it saves to by clicking the arrow on the right of the "save in" location box and selecting the location you want use. You can also change the name of the file it saves as by overwriting the file name in the dialogue box "file name". Choose "save as a copy".Then click "save" and it will save the file under the new name. Then close the picture and say "No" when it asks if you want to save changes, which will keep the original file for later use.