Pentax Repair Service

It's a good job I'm a patient man.

Last week I sent my K5 for a warranty repair as the card reader was no longer functioning. When I phone before I sent it they told be it could be between 5 and 15 days depending on whether they needed to order parts.

Today (1 week later) I phone to check all was ok, to be told that it hadn't been inspected yet, and that was unlikely to happen for another 3-4days.

I'm not complaining about that exactly - but if they DO have to order a part then it's going to take AGES. Surely the sensible thing would be to organise things so that repairs are inspected on arrival, so that any parts can be ordered while it's in the queue for attention?

Ok.... rant over. Just want my K5 back!!

Martyn