K10D complete failure when pop-up flash popped up


SPB

Link Posted 25/01/2008 - 16:31
Well today, I have had to hand my K10D to my Pentax dealer after 8 months, the camera is dead as soon as the pop-up flash is enabled, the screen is OK, the viewfinder display, auto-focus everything seems normal, but try and take a picture - NOTHING.

Put the pop-up flash back down and out of use, no problem - pictures as usual.

They have loaned me their K100D, and say it may take up to 3 weeks.

As I am trying to teach myself lighting using my 2 Pentax flashes, lightstands and brollies, I am not so happy this morning.

I saw another thread on dpreview I think it was

My serial number starts with 245, I had heard that others on another forum had this exact failure, but the serial numbers quoted were all starting 22 .....

TODAY, 12 days later, my camera is ready!!!!!!!!!!!!! Not bad repair time. Great, I have missed it, even though the K100D, also takes lovely images. The shop said, the Pentax Switzerland technicians have replaced the whole electronics inside at no cost - thank heavens for guarantees! Lets hope that is the last time also it needs such a big visit to the technicians.

Actually my K10D had a new mother-board fitted, that's what it said on the repair sheet. The is guaranteed for 8 months, so I have 4 months real guarantee left and 8 months on the Mother-Board.[/quote]

beakynet

Link Posted 25/01/2008 - 23:05
SPB wrote:
Well today, I have had to hand my K10D to my Pentax dealer after 8 months, the camera is dead as soon as the pop-up flash is enabled, the screen is OK, the viewfinder display, auto-focus everything seems normal, but try and take a picture - NOTHING.

Put the pop-up flash back down and out of use, no problem - pictures as usual.

There is a default setting on the camera that prevents the camera from taking a picture if the flash has not charged. It sounds as if the flash was not charging. I bet if you had changed the setting in the custom menu it would have worked - just the flash not charging. I guess an external flash would have worked fine.
Bodies: K5IIs, K7, MZ5n, LX, MV
Lenses: DA*16-50, DA18-55WR, DA18-135, DAL35, M50 F2, A50 f1.4, FA50 f1.4, DA*50-135, DA55-300, Tamron 70-300, DFA 100 WR Macro, M135 f3.5, Sigma 120-400 APO DG HSM, Tokina 500 f8.0
Flash: Metz 58, Metz 48
Accessories: BG4, Pentax right angle finder, Pentax mirror adaptor lens, O-ME53 Viewfinder Loupe
Auto 110 System: Auto 110, Winder, 18mm, 24mm, 50mm, 70mm, 20-40mm, AF100P, 1.7x telecon

SPB

Link Posted 26/01/2008 - 06:58
I see that setting is off, so I cannot test it out now, but I will remember it.

Roseanne

Link Posted 02/02/2008 - 00:13
I have had my K100D for 18 months. Some wonderful photos and I have done well in my local camera club competitions.
Before Xmas I had a similar failure of my in built flash. Whenever I poppped the flash up, I could not take a photo.
Took it to the local Pentax recommended repairer.
Wow, they would do the repair under warranty.
But, 3 weeks away in Melbourne. Suggested he cut off my arm and send it with the camera.
What will I do for all that time with no camera?
It was back in 10 days with a new flash PC Board.
I took several photos with fill flash. then the fialure happened again.
Back to the repair shop. Camera off on its trip to Melbourne again.
Picked up the camera yesterday with its new Flash PC board and new Main PC board.
Took several photos last night at a party.
Complete flash failure again...
Huge disappointment. Photography is only a hobby, but its very important to me. I have loved my Pentax til now and am devastated.
I'll let you know what happens when it comes back form repairs again.

beakynet

Link Posted 02/02/2008 - 00:47
Roseanne wrote:
Complete flash failure again...

Sorry to hear that. Perhaps they could replace the camera. Have you tried asking for a loan during the fix period?
Bodies: K5IIs, K7, MZ5n, LX, MV
Lenses: DA*16-50, DA18-55WR, DA18-135, DAL35, M50 F2, A50 f1.4, FA50 f1.4, DA*50-135, DA55-300, Tamron 70-300, DFA 100 WR Macro, M135 f3.5, Sigma 120-400 APO DG HSM, Tokina 500 f8.0
Flash: Metz 58, Metz 48
Accessories: BG4, Pentax right angle finder, Pentax mirror adaptor lens, O-ME53 Viewfinder Loupe
Auto 110 System: Auto 110, Winder, 18mm, 24mm, 50mm, 70mm, 20-40mm, AF100P, 1.7x telecon

Roseanne

Link Posted 02/02/2008 - 05:50
No, I have not asked for a replacement camera while my other is being repiared. The repair shop is a business that does not carry cameras, so I didn't think to ask.
It would be nice if they replaced the camera. I have many friends who use Canon, but I have always had Pentax. I just hope they find why it has failed again.
I have a friends wedding to photograph in the first week of March. I am getting nervous that I won't have my digital and may need to use the olf film camera.
anyway, I will let you know the outcome.

SPB

Link Posted 02/02/2008 - 19:11
Roseanne, sorry to hear your sad story of repairs. I am indeed a lucky guy, as everything seems to be OK, apart from dirt on the sensor and one or two specks on the focussing screen. The flash seems OK, but to be honest I have not used the camera too much in the past 2 weeks since getting it back. Your story does not make good reading.

The shop where I bought the camera, also took it in for repair (to be sent to Pentax), it was they who offered the loan camera.

Is it not possible to go back to where you bought the camera?

Roseanne

Link Posted 03/02/2008 - 02:17
I had rung the store where I bought the camera. But as it was 18 months since I bought it and I would have had to pay for the repairs.
When I spoke to the Pentax agents they agreed to do the repairs under warranty.
That's when I decided to see if anyone had a similar fault. I wondered if it has been a common breakdown with the Pentax SLRs.
I will see the agent Monday and get it sent off again, and see where we end up. At the moment the repairs and freight are costing them.
Each time I have only taken about a dozen photos with the flash, then it just stops working.
I am a keen amateur photographer and do local competition, so I take hundreds of photos each month.
It was a real challenge at our family Xmas to take photos without the flash. Luckily it was a cloudy week. Usually we have 35-38C weather and glaring sunlight.
anyway, thanks everyone for any advice.
My other keen photographer friends still can't understand why I didn't get a Canon. About 90% of our club members never use anything but Canon.

Roseanne

Link Posted 03/02/2008 - 02:30
If anyone is interested in seeing some of my photos, here is a link to my camera club site.
I'm not as successful as some of the other members, but I do love my pics (mostly Australia and New Zealand places)
enjoy.

http://wbcc.net.au/gallery/main.php?g2_view=core.ShowItem&g2_itemId=25

SPB

Link Posted 03/02/2008 - 07:20
Some lovely images indeed! No wonder you miss the camera when it is away, I would too!

Mac

Link Posted 03/02/2008 - 12:02
Roseanne,

I've looked at all your pictures, and many of your fellow members' shots.

You belong to a very good club, and I'd rank your eye as one of the best, if not THE best, in my opinion.

Your camera has produced many wonderful images, and I really hope its problems get resolved.

It would be nice if you could continue to work with gear with which you are so obviously comfortable.

I'm keeping a good thought ...

Good luck
Mac from Montreal

SP, SPII, SPF, PZ-10, P30, SFX, K110D, istDS, Optio 60, Z-10, H90, RZ10, I-10, f3.5 28mm, f1.8 55mm, f1.4 50mm, f3.5 135mm, f2.5 135mm, f4 50mm Macro, f4.5 80-200 F, f4 35-70, f3.5 28-80, f3.5 35-135, f3.5 18-55, f1.8 31mm Ltd., two Auto 110's, Auto 110 lenses and filters, tubes, bellows, Manfrottos and a sore back.

Clarky

Link Posted 03/02/2008 - 12:17
Roseanne: you have some fabulous shots and you live in a great part of the country (sunny Queensland) so i expect to see some more in the future
Camera:|K-7|
Pentax Lenses:|DA12-24/f4 ED AL|DA35Ltd Macro|FA31Ltd|FA77Ltd|FA50/1.4|F70-210|FA20-35 f4/AL|A*200/f4 Macro ED|A50/1.7|A50 Macro f2.8|1.7xAF adapter|
Voigtlander|125/f2.5SL Macro APO Lanthar|
Sigma Lenses:|EX DG 100-300 f4|2X & 1.4X TC|
Flashes:|AF540FGZx2|RingFlash AF160FC|

Roseanne

Link Posted 04/02/2008 - 05:46
Thanks for the votes of confidence from all of you. I' so happy you took the time to look at our camera club site. If you are not already in a club, you should join. It is great to spend time with other enthusiasts, and you get good and constructive feedback about your images.
Anytime I share my photos all I love is that others can enjoy them also.

I have been to the Pentax agent today. He was shocked to see me again so soon. (Friday picked up the camera and back again Monday).
He said he would discuss it with the Melbourne office, and see if they will replace my camera.
I didn't get angry, and he thanked me for my patience.
If anything I had a very girly reaction, and was tearful about all the camera issues.
I hope to hear back in a few days.

beakynet

Link Posted 04/02/2008 - 12:29
Roseanne,

I hope it all works out. Your pictures are great, one of my favourits is Eilean Donan - it is very 'Arthurian' (King Arthur) and found myself looking for the white horse!

Keep up the good work.
Bodies: K5IIs, K7, MZ5n, LX, MV
Lenses: DA*16-50, DA18-55WR, DA18-135, DAL35, M50 F2, A50 f1.4, FA50 f1.4, DA*50-135, DA55-300, Tamron 70-300, DFA 100 WR Macro, M135 f3.5, Sigma 120-400 APO DG HSM, Tokina 500 f8.0
Flash: Metz 58, Metz 48
Accessories: BG4, Pentax right angle finder, Pentax mirror adaptor lens, O-ME53 Viewfinder Loupe
Auto 110 System: Auto 110, Winder, 18mm, 24mm, 50mm, 70mm, 20-40mm, AF100P, 1.7x telecon

SPB

Link Posted 05/02/2008 - 14:40
Roseanne wrote:
I hope to hear back in a few days.

Good luck Roseanne hope they replace it for you - would be appropriate under the circumstances.
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