I-usb7 cable ??

roehrle
Posted 01/08/2014 - 17:10 Link
Bought a Pentax X-5 one month ago and so far I an very please with it until yesterday when I have NOT been able to transfer photos which I have done almost every day until now. I'm hoping it is just a cable defect but I will not know until I get the new one that is on order.
My question is, has anybody had a problem with this cable ?? I-usb7
johnriley
Posted 01/08/2014 - 17:13 - Helpful Comment Link
I presume you've tried restarting the computer and all the things that we would normally do?

Probably the best way to transfer images is to use a card reader rather than connecting the camera directly. If all else fails, then I'd suggest taking this route. Card readers are inexpensive and efficient.

Hope that helps!
roehrle
Posted 01/08/2014 - 17:29 Link
Yes I did try everything that you suggested. I have consider possibly sending the unit back if it isn't the cable. Of course I would not consider this until my warrenty is almost over.
Thank you for you quick reply.
Vuillaume
Posted 01/08/2014 - 19:19 Link
Maybe a firmware update!
Best regards
John

PPG link
roehrle
Posted 01/08/2014 - 20:53 Link
Can I get a firmware up-date wit a defective cable ??
Aero
Posted 02/08/2014 - 11:45 Link
roehrle wrote:
Can I get a firmware up-date wit a defective cable ??
You transfer the downloaded update on to an SD card using a computer and pop the card back in the camera to complete the process. The Ricoh website should give full details. There's no need for the cable. I've never used a cable to transfer images -- just a card reader. They're built into most computers nowadays or can be bought cheaply as an accessory.

Al
roehrle
Posted 02/08/2014 - 13:30 Link
I have a card reader but it was easier using the cable. The one thing that I don't like about the X-5 is that it is very hard getting the lid on the battery compartment to close. I guess I'll just have to wait until I charge the batteries to get my stuff on the computer.
Thanks to all for your help ..
roehrle
Posted 05/08/2014 - 14:19 Link
Bad news.. My new cable arrived and I got the same negative results. I got in touch with Ricoh and got the following reply:

There is not likely to be any firmware issue causing your USB cable to malfunction in the X-5. More likely there is a problem with the camera's USB port or the cable itself. You may want to contact your dealer to see if you can exchange the camera
.
roehrle
Posted 15/08/2014 - 14:46 Link
I tried the cable again after a week or two and now is working again ... Go figure ???

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