Ebay lens
As regards your seller, I'd give him a chance to reply and if you don't hear then open a "not as described" case. He will have a chance to reply, perhaps ask you to return the lens, perhaps offer a reduced price, or perhaps just refund you if it's low value.
Once you have opened a case, just follow the procedure and it will all unfold. Eventually, whatever the seller's attitude, you should get a refund.
Best regards, John

Best regards, John

Robbie I have never raised a case in Ebay before.
as was said earlier, simply open a case about "not as described" and wait for the seller to reply. If no reply within 7 days, eBay will look into it and will issue you a refund, and ask to post it back to the seller. But that is rather drastic as mostly people do reply when something is wrong, so don't worry just give it a day if no reply then open a case

Unfortunately, it is rather common to buy a "perfect" lens and when it arrives it is mouldy and aperture not working.

Pentax K-5 and co.

'no returns' means no returns if all is ok. The seller is obliged to accept returns of faulty or poorly described items. It may have been mis-described in error or through lack of knowledge, or by deliberate deception. If you don't want it then ask to return for a refund. If you would rather keep it then ask for a partial refund due to being not as described. Some sellers get quite rude but any sensible seller would rather give a partial refund if mis-described. If you paid with paypal then you are in a strong position, just raise a case in ebay.
Depends whether it's a business or private sale.
Open an unpaid item dispute and tell them you want the £45 for a repair, most sellers would rather do that than refund pay for postage etc and then have to try and sell a faulty lens.
PPG Wedding photography Flickr
Concert photography
Currently on a Pentax hiatus until an FF Pentax is released



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... just another middle-aged guy with a hobby. I have an extreme macro learning site at extreme-macro.co.uk - Pentax-centric, your feedback and comments would be appreciated!

Ebay can be dreadful in some ways but when it comes to 'buyer protection' they shine and in my experience always rule in favor of the buyer should there be a dispute regarding the item description, condition etc.
Carl
No matter how many lenses I have owned - I have always needed just one more


Chris,
Pentax K1ii, K3, K-m & MX-1.
Pentax LX, MX, ME Super & MV.
"Old Skool" with the new!

PPG Wedding photography Flickr
Concert photography
Currently on a Pentax hiatus until an FF Pentax is released

In the first instance though I'd contact the seller, through eBay messages so it's logged, and see if things can be sorted out. Opening a case locks both parties into a procedure and it could be avoided in many instances.
Best regards, John
However the lens is in such good nick apart from the slow aperture I have got a quote from Alan Marlow for about £40.00 to repair the lens so hoping that the seller will be happy to refund the cost and I will send it off to get fixed as every lens I have sent to him has come back great.
geordie01
Member
Northumberland
I sent a message to the seller via Ebay within 30 mins of receiving the lens but he has not not responded even though the message has been opened.
I payed via paypal.and the seller has no returns on the listing.
Any of the wise one's on here know the course of action to take on this as it has not happened to me before?
I reckon I could get it repaired by Alan at AM Tech for about £45.00 but if I go down that route it makes it a dear lens.
Apart from that the lens is in good nick.
Thanks
G