computer not working

geordie01
Posted 02/01/2014 - 12:29 Link
Hi folks my laptop has decided to not work it give a message no operating system detected I have tried a few things like putting in a recovery disk but still no joy.
I have backed up most of my images on to other stuff but there is still a bit some images on there that i have not.
Any ideas to solve this welcomed
Gamka
Posted 02/01/2014 - 12:45 - Helpful Comment Link
Can you remove the hard drive?


If so, with a suitable adapter you can add it as an extra drive on another PC. The adapter will be dependent on drive type but most can found.

Then copy every data file and such off the drive.
RussV
Posted 02/01/2014 - 12:53 - Helpful Comment Link
It sounds like the hard disk has failed or been corrupted. If you have another PC and reasonably confident with technical things you could download and burn a linux iso image to DVD that would allow you to boot the PC and get files off if the disk is just corrupted.
If all that sounds too difficult your best bet would be a PC repair shop. If the problem is simply disk corruption they should be able to get it going again. If the disk is effectively dead then only an expensive data recovery process by a specialist company will get files off and a brand new disk will be needed to get the laptop working.
jamieallan
Posted 02/01/2014 - 13:54 - Helpful Comment Link
Do you hear anything from the hard disk area when it is starting up - a recurring ticking noise for instance? That would normally be a bad sign indicating the drive has had a mechanical failure of some sort. However you should hear the drive spin up - unless it's a solid state drive.
Is the recovery disk you have specific for that laptop? Most modern PCs and laptops are designed such that they have a hidden partition on the hard disk which holds an image of the original build. This is normally accessed by hitting a specific key whilst the laptop is starting up - black screen. Most have an option to do a clean build ie take it back to day 1 or a restore of operating system but retaining data. If you google the laptop type and word recovery you'll most likely get the process by which you'd access this recovery mode.
I appreciate it's no help if your hard disk has failed but replacement hard disks are relatively cheap - about 10-20% of the cost of a replacement laptop. They are easy to fit normally on a laptop as there is usually a dedicated access cover for the hard disk.
Jamie
Gamka
Posted 02/01/2014 - 14:29 - Helpful Comment Link
And DO NOT take any more pictures using your current SD cards. Then, if you have lost any recent image files, they may be recoverable from your SD cards
JAK
Posted 02/01/2014 - 15:00 - Helpful Comment Link
Does this link from Microsoft help at all? http://support.microsoft.com/kb/321626
Whizzkiddwill
Posted 02/01/2014 - 15:29 - Helpful Comment Link
Hi What was the last thing you were doing before this happened? Did you install anything or change any settings? this could be a few things and as others have suggested if you can remove the hard drive you should be able to get it connected to another working system and try to recover, however if this is the result of a virus your should be careful with that. First of all if you know how, go to the BIOS and check to see if it can see the hard disk in the first instance. Then we can go from there.

Will
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geordie01
Posted 02/01/2014 - 17:12 Link
Hi guys
After trying loads of things like going into the bios and samsungs recovery thing i decided to try the recovery disc again before i resorted
to my favored method of repairing electronics(big hammer)and it would have appeared to have worked. lap top up and running again and all images being backed up as I type.
Thanks for the helpful suggestions I just wish I could remember what I had done
Whizzkiddwill
Posted 02/01/2014 - 17:17 Link
Good news
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JAK
Posted 02/01/2014 - 17:18 Link
Well done.
John K
Gamka
Posted 02/01/2014 - 17:24 - Helpful Comment Link
Next - run an additional AV scan and then the Malware bytes scan. Just in case.

Follow that with a Disc Defrag.

Then find a suitable Hard Disc Analyser/Diagnostic App to check the disk for any errors or dodgy sectors.
jules
Posted 02/01/2014 - 22:39 - Helpful Comment Link
Glad it's going again,
From your description, it sounds as though your hard drive is okay. I'd suspect that the partition information may have been lost, which would explain why the Windows Recovery Console reported that no hard drive could be detected.
You may be able to get to the bottom of it by using a free recovery tool called TestDisk. It's a Linux tool and you'll have use another computer to download a Live distribution, which includes TestDisk. (Live distributions are Linux OSes that run directly off a CD or USB flash drive.)
One distribution you might like to try is KNOPPIX, which comes with TestDisk. Burn the ISO to a CD, or use a tool such as the Universal USB Installer to boot your PC.
Run TestDisk from a terminal window and follow the instructions provided.
Alternatively, connect your hard disk to a working PC and run the Windows version of TestDisk. It's the same command line tool, there's not much real difference between the Windows and Linux versions.
If you have an available desktop P.C. It'd likely be easier and quicker to just bung it in that to test it, then back those pics up, you just can't have enough backups...
Cheers Jules...

My viewfinder is 576,000,000 pixels.
My other viewfinder is 5.76,000,000.

www.exaggeratedperspectives.com
Edited by jules: 02/01/2014 - 22:41
sterretje
Posted 03/01/2014 - 05:19 Link
Gamka wrote:
Next - run an additional AV scan and then the Malware bytes scan. Just in case.

Follow that with a Disc Defrag.

Then find a suitable Hard Disc Analyser/Diagnostic App to check the disk for any errors or dodgy sectors.
Seriously good advice; especially the last one. Find the make of the HD, go to the manufacturers website and downoad their tool. Sometimes, they come as a bootable ISO (so no install required).
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geordie01
Posted 05/01/2014 - 10:19 Link
jules wrote:
Glad it's going again,
From your description, it sounds as though your hard drive is okay. I'd suspect that the partition information may have been lost, which would explain why the Windows Recovery Console reported that no hard drive could be detected.
You may be able to get to the bottom of it by using a free recovery tool called TestDisk. It's a Linux tool and you'll have use another computer to download a Live distribution, which includes TestDisk. (Live distributions are Linux OSes that run directly off a CD or USB flash drive.)
One distribution you might like to try is KNOPPIX, which comes with TestDisk. Burn the ISO to a CD, or use a tool such as the Universal USB Installer to boot your PC.
Run TestDisk from a terminal window and follow the instructions provided.
Alternatively, connect your hard disk to a working PC and run the Windows version of TestDisk. It's the same command line tool, there's not much real difference between the Windows and Linux versions.
If you have an available desktop P.C. It'd likely be easier and quicker to just bung it in that to test it, then back those pics up, you just can't have enough backups...
Thanks for that Jules but I havn't got a clue what you are saying
tyronet2000
Posted 05/01/2014 - 18:06 Link
If you are not sure what to do Geordie, I'm sure some kind person will make you a linux bootable usb key or cd to keep in your "toolbox". Just set the bios to boot from whichever media, usb or cd. Pleased you are up and running in the meantime
Regards
Stan

PPG

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