Chipped lens element
Posted 07/11/2011 - 23:06
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Retailer!
Posted 07/11/2011 - 23:35
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The question is whether it has any effect on the image quality. If it doesn't then they may be able to claim that it is not a fault. Is the chip in the centre or at the edge and how big is it?
But the fact that you have had it a month means you may have been deemed to have "accepted" it.
But see what the shop say first.
But the fact that you have had it a month means you may have been deemed to have "accepted" it.
But see what the shop say first.
Posted 08/11/2011 - 00:05
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It's in the centre, about 5 mm.
Accepted it ??? It was not there previously and has developed recently. ( also noticed condensation inside, but I presume that's more to do with the current weather)
Accepted it ??? It was not there previously and has developed recently. ( also noticed condensation inside, but I presume that's more to do with the current weather)
Discovering the joys of photography with Pentax
Posted 08/11/2011 - 00:16
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If it's a WR lens there surely shouldn't be condensation inside? Or is the pathway for the aperture lever not sealed?
Take it back and complain, there is clearly a manufacturing fault.
Take it back and complain, there is clearly a manufacturing fault.
Matt
Shooting the Welsh Wilderness with K-m, KX, MX, ME Super and assorted lenses.
Shooting the Welsh Wilderness with K-m, KX, MX, ME Super and assorted lenses.
Posted 08/11/2011 - 13:05
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Condensation in Right upper quarter
Discovering the joys of photography with Pentax
Posted 08/11/2011 - 13:20
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I'm sending it back for repair. It's only about a month old. Should I accept this or request a replacement?
Discovering the joys of photography with Pentax
Posted 08/11/2011 - 15:08
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I can't see how they'd justify not replacing/ refunding, that chip's horrendous. The condensation may be due to moisture getting in when you zoom the lens, I guess the weather sealing makes it hard for humidity to escape as well as get in. Leave it in a dry place with the rear cap off.
[link=https://500px.com/will_brealey/[/link]
Posted 08/11/2011 - 16:02
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Looks like someone's been shooting at you!
Half Man... Half Pentax ... Half Cucumber
Pentax K-1 + K-5 and some other stuff
Algi
Pentax K-1 + K-5 and some other stuff
Algi
Posted 08/11/2011 - 16:23
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It's not on the front element, it's inside
Discovering the joys of photography with Pentax
Posted 08/11/2011 - 16:35
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According to the consumer act. The sale item has to be fit for purpose, if it isn't then you are entitled to a replacement or refund. Don't let the retailer fob you off by telling you that it is a manufacturers problem. They sold it therefore they are responsible. afterall if you bought something off this forum and it was faulty you would not be expected to send it back to the manufacturer would you? Same thing applys with retailers.
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237 posts
13 years
In the sky
The lens was bought new about a month ago from a Pentax Pro centre and only been used 2/3 times and has not suffered any knocks or falls.
What should I do? Contact Pentax UK or the retailer?