Search results for 'sensor cleaning' - page 344
K5 Sensor Issues...
HinFrance - where was it bought in the UK? I sent mine back to SRS rather than deal with the Dutch importers (who have also been very good about all this from what I hear). Maybe you should have considered that option - returning it to the retailer. Though if it was Mifsuds then you could have been...
Posted by Gwyn on 29/12/2010 - 14:20
K5 Sensor Issues...
I went to SRS yesterday and picked up a K5. The SRS staff indicated that the serial numbers on the outer box are marked with a large 'O' which indicates that they should be free from any sensor staining. Excellent service at SRS, they even cleaned the large lump of dust that appeared after the f...
Posted by GDN on 29/12/2010 - 14:27
K5 Sensor Issues...
Ooo that's interesting information. My box also has the large 'O' Excellent news!
Posted by aybee on 29/12/2010 - 15:38
K5 Sensor Issues...
My first K5 which I purchased yesterday had either a very stubborn dust particle or a single "stain" on the sensor. The camera was immediately replaced by local Pentax Pro dealer today and replacement seems, having done some initial tests, to be clear. Now need to give it a good work-out and get to ...
Posted by Redhedgehog on 29/12/2010 - 15:51
K5 Sensor Issues...
HinFrance - where was it bought in the UK? I sent mine back to SRS rather than deal with the Dutch importers (who have also been very good about all this from what I hear). Maybe you should have considered that option - returning it to the retailer. Though if it was Mifsuds then you could have been...
Posted by Hinfrance on 29/12/2010 - 16:20
K5 Sensor Issues...
The problem has been addressed withing a couple of weeks, and over Christmas as well. The only delay is the logistics of getting cameras to where they need to be. So I think "complete PR disaster" is a bit strong really. I presume the French importer will be back to work at the beginning of Janua...
Posted by johnriley on 29/12/2010 - 16:32
K5 Sensor Issues...
Mine came from Bristol Cameras, but the cost of sending it back to the UK is prohibitive, just shy of £70 insured, and I don't have that kind of money to throw away - I'd never get it back. Plus they only ship in the UK, so they'd sent it to my accommodation address and there would be another £70 to...
Posted by Mike-P on 29/12/2010 - 16:45
K5 Sensor Issues...
TBH I am getting a bit tired of hearing about the sensor issue. It's not only Pentax that seem to have some problem here (if you read the whole thread) and it is not all K-5's that where sold that have the issue. Yes I got one of the 'mucky' ones but it has been dealt with and I get my replacement i...
Posted by SmutjeUK on 29/12/2010 - 16:56
K5 Sensor Issues...
QUOTE I would advise you to check the serial-number of the camera before you buy it: only cameras with an SN starting with 38 can be affected; cameras starting with 39 should not have the problem. QUOTE Oh one final thing someone in NL has one with a S/n starting with 39 which is affected Yes o...
Posted by ISO on 29/12/2010 - 17:01
K5 Sensor Issues...
SmutjeUK, Surely you meant "tired of reading"? If so, don't read each new post on this thread. Everyone has a right to post. Best regards
Posted by K10D on 29/12/2010 - 17:03
K5 Sensor Issues...
To be quite honest, I agree with K10D.... if it was not for the sensible conversation, comments and conclusions that I have drawn from members of this particular thread then I would not have found an earlier solution to my particular case. :D (Nor have discovered SRS which is a major plus for me). ...
Posted by Adventura on 29/12/2010 - 17:31
K5 Sensor Issues...
To be quite honest, I agree with K10D.... if it was not for the sensible conversation, comments and conclusions that I have drawn from members of this particular thread then I would not have found an earlier solution to my particular case. :D (Nor have discovered SRS which is a major plus for me). ...
Posted by K10D on 29/12/2010 - 17:36
K5 Sensor Issues...
SmutjeUK, Surely you meant "tired of reading"? If so, don't read each new post on this thread. Everyone has a right to post. Best regards I know but its not only that its 'should I buy' or 'is the issue resolved' etc. I just was following this thread and read every one of the post's and now...
Posted by SmutjeUK on 29/12/2010 - 17:40
K5 Sensor Issues...
TBH I am getting a bit tired of hearing about the sensor issue. To be fair I think the thread heading sort of gives an idea of what to expect here :D However, SmutjeUK is bang on with the benefit of buying from a Pro Dealer (something which I did not really consider until now). Mine was from ...
Posted by Mike-P on 29/12/2010 - 17:46
K5 Sensor Issues...
SmutjeUK, Surely you meant "tired of reading"? If so, don't read each new post on this thread. Everyone has a right to post. Best regards I know but its not only that its 'should I buy' or 'is the issue resolved' etc. I just was following this thread and read every one of the post's and now...
Posted by K10D on 29/12/2010 - 17:53
K5 Sensor Issues...
Mike-P - I think you are missing the point which I tried to make ( and it may be me who has not bought it over correctly ). The thread is fine but it got way out of the original issue than it should have been. Yes, we all have our little problems, some are bigger and some are smaller but what is...
Posted by SmutjeUK on 29/12/2010 - 18:01
K5 Sensor Issues...
Personally I do not see it as off topic, as I said, it's all in the title and the thread is just evolving as time goes on. I would rather everything to do with the K-5 sensor issue (including how Pentax and retailers have handled it) was in one thread rather than spread around in different places. ...
Posted by Mike-P on 29/12/2010 - 18:47
K5 Sensor Issues...
Further to my earlier post I too have now ordered a K-5 from SRS and am expecting it to come tomorrow. SRS quickly dealt with their promise to cover delivery charges for forum members after I couldn't find the necessary box to put my username in - thank you. Guess they must be pretty busy with K-5 ...
Posted by JAK on 29/12/2010 - 23:50
K5 Sensor Issues...
I'm not complaining about the costs of carriage, I'm just explaining why I used the European guarantee to send the camera to my local service area. At my expense, of course. Personally I wish I had heard of SRS before all this blew up, and I'll certainly use them in the future as they seem to be...
Posted by Hinfrance on 30/12/2010 - 09:41
K5 Sensor Issues...
'take it back to the dealer you bought it from' Certainly in the UK that would be correct advice. All the K-5s were so new that they were well within the time scale for a refund or replacement. You only refer to Pentax as a second line of redress if the dealer fails to deliver.
Posted by johnriley on 30/12/2010 - 09:52
