Search results for 'back focus' - page 1855
Ricoh Pentax awful customer service
It really isn't unusual for companies to take six weeks or longer to arrive at a conclusion about an object sent for repair under guarantee. Lenovo took all of the six weeks maximum they said it would take to assess my computer and inform me that the screen was irrepairable, something I knew the day...
Posted by Gwyn on 17/01/2016 - 11:54
Ricoh Pentax awful customer service
Horst, I didn't say it was acceptable that companies do this, but there is very lttle you can do about it. Screaming blue murder on the internet will make no difference to it at all, and indeed could delay things further if anyone involved reads it. I have said all I am going to say on this. Cont...
Posted by Gwyn on 17/01/2016 - 13:19
Ricoh Pentax awful customer service
Dave, I agree with you about SRS but Neil has his contract with them not the manufacturer as stated in the consumer act which protect the customer. If for arguments sake the item in question was not fit for purpose then Neil would have to take legal action against SRS to get his money back or a new...
Posted by stigg on 17/01/2016 - 20:11
Ricoh Pentax awful customer service
Sorry been away for the weekend and just seen all this. For the record, I cant fault SRS on trying to sort this issue. Reading back my original post I can't see anyone could have come to that conclusion. I emailed SRS before I went away after posting on here say as much and if this issue is not...
Posted by NeilP on 18/01/2016 - 23:01
Ricoh Pentax awful customer service
It really isn't unusual for companies to take six weeks or longer to arrive at a conclusion about an object sent for repair under guarantee. Lenovo took all of the six weeks maximum they said it would take to assess my computer and inform me that the screen was irrepairable, something I knew the day...
Posted by giofi on 19/01/2016 - 06:28
Ricoh Pentax awful customer service
This is the most amusing thread I have ever seen!! It goes to show that 99% of people have NO idea regarding UK consumer law. NO idea of retailer responsibility. NO idea of manufacturer responsibility NO idea of how they work together. NO idea how to actually complain in the CORRECT way. NO id...
Posted by northernmonkey on 26/01/2016 - 14:05
Ricoh Pentax awful customer service
It is my experience that if you conduct yourself in the correct manor with your retailer, they will do everything to help.......if you shout, rant, become a keyboard warrior......your complaint might just go to the back of the queue....... I really hope this issue is sorted for you... My advic...
Posted by dcweather on 26/01/2016 - 15:47
Ricoh Pentax awful customer service
northernmonkey wrote: This is the most amusing thread I have ever seen!! However we are not amused!!! It goes to show that 99% of people have NO idea regarding UK consumer law. NO idea of retailer responsibility. NO idea of manufacturer responsibility NO idea of how they work together. NO ...
Posted by Horst on 01/02/2016 - 00:14
Ricoh Pentax awful customer service
Ohh....look.. From 30 days to six months If you discover the fault within the first six months from delivery, it is presumed to have been there from the time of delivery - unless the retailer can prove otherwise. During this time it's up to retailer to prove that the fault wasn't there at the...
Posted by northernmonkey on 02/02/2016 - 13:49
Ricoh Pentax awful customer service
In case anyone is wondering how this turned out. I have my K-3 back, it arrived back at SRS on Feb 11th, over 2 months after they got it. They have repaired the fault they identified causing the issue, but not the peeling rubber grip. Still not very impressed with Ricoh-Pentax. Ive been without ...
Posted by NeilP on 05/03/2016 - 09:00
Ricoh Pentax awful customer service
I think it's all relative. Our K-5s are a few years old now and don't have a mark on either of them. The backup K20D is the same - spotless. Well then I better wrap up my next weatherproof camera in a bubble wrap and not take it outside for risk of damaging the paintwork :roll: I bought Pentax b...
Posted by NeilP on 06/03/2016 - 10:40
Ricoh Pentax awful customer service
Hi all, I've lurked following this thread for a while, like many I guess. There is an issue but not fair to lay it on our few good retailers. Yes, I'm an SRS fan. Hoya/Pentax/Ricoh etc are it seems like so many imported products, lacking in the support department outside Japan. Given Magezine ...
Posted by wvbarnes on 06/03/2016 - 12:18
Ricoh Pentax awful customer service
Pentax were suggesting that brassing would eventually add to the charm of their MX-1. I always looked on brassing as wear and tear, but some wore it as a badge of honour. Each to his or her own. My poor old MX-1 has been used so much over the past couple of years that the markings have worn off ...
Posted by bwlchmawr on 08/03/2016 - 17:54
Ricoh Pentax awful customer service
Well Neil didn't want to prolong the thread but I can tell you he got the camera back and it developed (the same?) fault again after two weeks. Gone back again - I know because he is borrowing my K3 at the moment which is still working fine (hopefully!) Dave
Posted by dcweather on 18/04/2016 - 22:35
Full Frame Teasers
There are more images out there now and it seems the three original Limited lenses are firmly in the package and getting a new lease of life. It always seems a pity though that the images released aren't really great examples of anything, with far too much out of focus foreground and the like. It...
Posted by johnriley on 17/01/2016 - 09:53
Pentax FF rumoured announcement on 18th Feb...price rumoured to be about...
A Pentax Ricoh site said: "RICOH IMAGING COMPANY, LTD. announces that the launch of the HD PENTAX-D FA★ 70-200mm F2.8ED DC AW lens is changed from autumn 2015 to April, 2016." which may be significant regarding the FF launch date. Nothing to do with the FF frame launch. The 70-200mm ...
Posted by Algernon on 13/02/2016 - 15:38
Pentax FF rumoured announcement on 18th Feb...price rumoured to be about...
A Pentax Ricoh site said: "RICOH IMAGING COMPANY, LTD. announces that the launch of the HD PENTAX-D FA★ 70-200mm F2.8ED DC AW lens is changed from autumn 2015 to April, 2016." which may be significant regarding the FF launch date. Nothing to do with the FF frame launch. The 70-200mm ...
Posted by kea828 on 13/02/2016 - 16:11
Pentax K-S2
I'm in the market to get back into a DSLR. The K-S2, appeals to me with its image quality, feature set. Curious of those using the K-S2, how do you like your camera, what are you mainly shooting?
Posted by Photoheron on 25/01/2016 - 22:23
K3 or Ks11
Pleased your happy with your upgrades thanks for the feed back and happy shooting. Regards Ian
Posted by philstaff on 27/01/2016 - 14:54
K3 or Ks11
I had a lot of trouble getting the exposure right on the K3 turns out I need to add 2 stops I anything other than bright sunshine KS2 seems more forgiving easier to get the hang of both are good and I don't think of the KS2 as a back up I tend to use it in lowlight situations as preferred body.
Posted by BruceStrachan on 28/01/2016 - 10:46
