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WOT NO SERVICE?

Perspicador
Posted 20/02/2020 - 14:16 Link
I have just had a shocking experience. Having resolved to have my ailing Pentax K-50 investigated, I approached 2 shops in Nottingham with a view to having my camera diagnosed and serviced, JESSOPS was the first shop I approached and they informed me they had no dealings with Pentax cameras and had no contact or knowledge of any servicing networks in relation to Pentax cameras. This, despite their openly dealing in high-end Pentax lenses from their online outlet. Jessops immediately sent me round the corner to The London Camera Exchange and they seemed to have one or 2 second-hand reconditioned camera equipment items on offer, but again denied they had any dealings with Pentax and no way of making contact with anyone who would oblige me by diagnosing my problem or offering a service. This Guy did at least take a cursory look at my camera - and without knowing suggested that my sensor had gone and the cost would likely be around 300 to resolve if I ever found someone who deals with Pentax procedures and equipment.

So what is the experience of my fellow photographers on here? I am agog to see if the User Forum can come up with some advice and expertise you can lend to your fellow travellers on what looks like a trading stand-off, or an embargo at the very least!

Your thoughts are most welcome on this.
Chrism8
Posted 20/02/2020 - 14:21 - Helpful Comment Link
Try this
Chris

www.chrismillsphotography.co.uk

" A Hangover is something that occupies the Head you neglected to use the night before".

-------------------------------------------------------------
K1 - Sigma 85mm F1.4, Pentax DFA 150 -450 F4.5 / 5.6, Pentax DFA* 24 - 70 F2.8

Samyang 14mm F2.8, Pentax DFA* 70-200 F2.8

K3iii + K3ii + K5iis converted to IR, Sigma 17 - 70 F2.8, Pentax 55 - 300 F4.5 / F5.6 PLM
Posted 20/02/2020 - 15:24 - Helpful Comment Link
At Perspicador.
I , think they would be reluctant to recommend any repair shop, as matter of policy.

A Pentax Pro dealer , may be a different experience.

R
pschlute
Posted 20/02/2020 - 15:27 - Helpful Comment Link
Yes follow the link Chrism8 gave you.

They are the official Pentax repair centre for the UK.
JAK
Posted 20/02/2020 - 23:44 - Helpful Comment Link
What's the issue with your K-50?
John K
davidwozhere
Posted 21/02/2020 - 01:59 - Helpful Comment Link
There is also AsahiPhoto link
Email: [email protected]
Both the *istDS and the K5 are incurably addicted to old glass

My page on Photocrowd
Perspicador
Posted 21/02/2020 - 21:06 Link
JAK wrote:
What's the issue with your K-50?

The screen suddenly stopped displaying taken photos which were all dark. It displays previous memory card images perfectly so this has left me perplexed and in a state of shock. Its a beautiful camera currently completely non functional for fresh photo taking. Asahi recommends a proper diagnosis prior to jumping to conclusions, so I am looking out for that rare expertise that would know what it is looking at and delivers sound advice. Many thanks for all your help on here. there is someone in Uttoxeter who might be able to help
Quote:
... the best lack all conviction, while the worst
are full of passionate intensity.
W.B Yeats

Blincodave
Posted 21/02/2020 - 21:27 Link
Aperture block failure; a well known problem? If so, too expensive to repair.
vanman
Posted 21/02/2020 - 21:42 Link
Sounds like aperture motor failure. I had same problem repair cost nearly 200. There is a video on You Tube showing an Indian gentleman doing a repair in 14 minutes if your brave enough to have a go.
JAK
Posted 21/02/2020 - 22:15 Link
Sadly that would seem to be the issue.
Someone on the USA forum resolved it by using different batteries (Eneloops.)
https://www.pentaxforums.com/forums/58-troubleshooting-beginner-help/342828-pent...
Got to be worth a try?
That used to resolve issues with the earlier Pentax DSLRs that wouldn't even turn on.
John K
Edited by JAK: 21/02/2020 - 22:19
Blincodave
Posted 21/02/2020 - 22:40 Link
Reading through that thread again, it only appears to be a temporary fix for some users. I notice one UK user there 'bit the bullet' and paid around 200 for a repair. Now it would be better to put the money towards a new KP!
JAK
Posted 21/02/2020 - 23:16 Link
But a set of batteries must be worth a try. Four AA batteries will have other uses even if it doesn't resolve the problem they were bought for! It won't be money wasted.
John K
Edited by JAK: 21/02/2020 - 23:17
Perspicador
Posted 16/03/2020 - 09:02 Link
Thrilled to say a visit to service and repairs, courtesy of John Pye - Uttoxeter, has put me as right as rain! It was mirror misalignment plus a service - about an hours work and the damage was 113.50p so K-50 is back on the scene. So thanks, everybody for help and advice- especially Chris Mills. 6-month guarantee too,
Blincodave
Posted 16/03/2020 - 18:46 Link
Excellent outcome. The symptoms certainly sounded like the aperture block but it was certainly worth having it checked!!

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