WOT NO SERVICE?


Perspicador

Link Posted 20/02/2020 - 14:16
I have just had a shocking experience. Having resolved to have my ailing Pentax K-50 investigated, I approached 2 shops in Nottingham with a view to having my camera diagnosed and serviced, JESSOPS was the first shop I approached and they informed me they had no dealings with Pentax cameras and had no contact or knowledge of any servicing networks in relation to Pentax cameras. This, despite their openly dealing in high-end Pentax lenses from their online outlet. Jessops immediately sent me round the corner to The London Camera Exchange and they seemed to have one or 2 second-hand reconditioned camera equipment items on offer, but again denied they had any dealings with Pentax and no way of making contact with anyone who would oblige me by diagnosing my problem or offering a service. This Guy did at least take a cursory look at my camera - and without knowing suggested that my sensor had gone and the cost would likely be around 300 to resolve if I ever found someone who deals with Pentax procedures and equipment.

So what is the experience of my fellow photographers on here? I am agog to see if the User Forum can come up with some advice and expertise you can lend to your fellow travellers on what looks like a trading stand-off, or an embargo at the very least!

Your thoughts are most welcome on this.

Chrism8

Link Posted 20/02/2020 - 14:21
Try this
Chris

www.chrismillsphotography.co.uk

" A Hangover is something that occupies the Head you neglected to use the night before".

-------------------------------------------------------------
K1 - Sigma 85mm F1.4, Pentax 150 -450 F4.5 / 5.6, Pentax FA 24 - 70 F2.8

Sigma 100-300 F4, Samyang 14mm F2.8, Sigma 70-200 F2.8,

K5iis - Sigma 17 - 70 F2.8, Sigma 70 - 300 F3.5/F5.6, Sigma 18 - 200 F3.6 / F4.5.

Helpful

theonenadeem

Link Posted 20/02/2020 - 15:24
At Perspicador.
I , think they would be reluctant to recommend any repair shop, as matter of policy.

A Pentax Pro dealer , may be a different experience.

R

Helpful

pschlute

Link Posted 20/02/2020 - 15:27
Yes follow the link Chrism8 gave you.

They are the official Pentax repair centre for the UK.
Peter



My Flickr page

Helpful

JAK

Link Posted 20/02/2020 - 23:44
What's the issue with your K-50?
John K

Helpful

davidwozhere

Link Posted 21/02/2020 - 01:59
There is also AsahiPhoto link
Email: service@asahiphoto.co.uk
Both the *istDS and the K5 are incurably addicted to old glass

My page on Photocrowd - link

Helpful

Perspicador

Link Posted 21/02/2020 - 21:06
JAK wrote:
What's the issue with your K-50?

The screen suddenly stopped displaying taken photos which were all dark. It displays previous memory card images perfectly so this has left me perplexed and in a state of shock. Its a beautiful camera currently completely non functional for fresh photo taking. Asahi recommends a proper diagnosis prior to jumping to conclusions, so I am looking out for that rare expertise that would know what it is looking at and delivers sound advice. Many thanks for all your help on here. there is someone in Uttoxeter who might be able to help
Quote:
... the best lack all conviction, while the worst
are full of passionate intensity.
W.B Yeats

Blincodave

Link Posted 21/02/2020 - 21:27
Aperture block failure; a well known problem? If so, too expensive to repair.
Pentax K-3ii/ KP/18-55/15 HD Limited/21 HD Limited/35 Macro HD Limited/70 HD Limited/100 WR Macro/DA*300/1.4 HD TC

Blincodave

Link Posted 21/02/2020 - 21:28
See here:

https://www.pentaxforums.com/articles/photo-articles/pentax-aperture-block-failu...
Pentax K-3ii/ KP/18-55/15 HD Limited/21 HD Limited/35 Macro HD Limited/70 HD Limited/100 WR Macro/DA*300/1.4 HD TC

vanman

Link Posted 21/02/2020 - 21:42
Sounds like aperture motor failure. I had same problem repair cost nearly 200. There is a video on You Tube showing an Indian gentleman doing a repair in 14 minutes if your brave enough to have a go.

JAK

Link Posted 21/02/2020 - 22:15
Sadly that would seem to be the issue.
Someone on the USA forum resolved it by using different batteries (Eneloops.)
https://www.pentaxforums.com/forums/58-troubleshooting-beginner-help/342828-pent...
Got to be worth a try?
That used to resolve issues with the earlier Pentax DSLRs that wouldn't even turn on.
John K
Last Edited by JAK on 21/02/2020 - 22:19

Blincodave

Link Posted 21/02/2020 - 22:40
Reading through that thread again, it only appears to be a temporary fix for some users. I notice one UK user there 'bit the bullet' and paid around 200 for a repair. Now it would be better to put the money towards a new KP!
Pentax K-3ii/ KP/18-55/15 HD Limited/21 HD Limited/35 Macro HD Limited/70 HD Limited/100 WR Macro/DA*300/1.4 HD TC

JAK

Link Posted 21/02/2020 - 23:16
But a set of batteries must be worth a try. Four AA batteries will have other uses even if it doesn't resolve the problem they were bought for! It won't be money wasted.
John K
Last Edited by JAK on 21/02/2020 - 23:17

Perspicador

Link Posted 16/03/2020 - 09:02
Thrilled to say a visit to service and repairs, courtesy of John Pye - Uttoxeter, has put me as right as rain! It was mirror misalignment plus a service - about an hours work and the damage was 113.50p so K-50 is back on the scene. So thanks, everybody for help and advice- especially Chris Mills. 6-month guarantee too,

Blincodave

Link Posted 16/03/2020 - 18:46
Excellent outcome. The symptoms certainly sounded like the aperture block but it was certainly worth having it checked!!
Pentax K-3ii/ KP/18-55/15 HD Limited/21 HD Limited/35 Macro HD Limited/70 HD Limited/100 WR Macro/DA*300/1.4 HD TC
Add a Comment
You must be registered or logged-in to comment.