SRS Warranty repair


tigershoot

Link Posted 22/08/2010 - 22:16
Just a quickie. I have a lens bought from another member which is 17 months old bought from SRS. I have the original receipt. It needs repair. Does anyone know if SRS will accept a photocopy, or should I send the original receipt in?
K3ii, K-5, K-x, DA150-450mm, DA16-85WR, DA16-45, DA18-55WR, DA18-135WR, DA35 F2.4, M100mm F4 Macro, DA55-300mm, FA50mm 1.4, AF360 Flash, AF540 Flash

johnriley

Link Posted 22/08/2010 - 22:18
I would just give them a call first and ask. If you send the original, don't forget to keep a copy for your own records.
Best regards, John

Helpful

tigershoot

Link Posted 22/08/2010 - 22:28
Thanks for the ultra quick response! I will call. What a hassle it is for me - I am in Spain, so the lens (all bubble wrapped up) went back to Kent yesterday with a friend. The box is there - so my father in law is going to box it all up. Then when it's fixed it will end up in Kent and I will have to wait until November when my wife is going to be there! I don't trust the Spanish post enough to have it sent here.
K3ii, K-5, K-x, DA150-450mm, DA16-85WR, DA16-45, DA18-55WR, DA18-135WR, DA35 F2.4, M100mm F4 Macro, DA55-300mm, FA50mm 1.4, AF360 Flash, AF540 Flash

Mannesty

Link Posted 23/08/2010 - 12:30
tigershoot wrote:
I am in Spain, . . .

Where in Spain are you?
Peter E Smith

My flickr Photostream

Gwyn

Link Posted 23/08/2010 - 12:43
Send them an e-mail if you don't want to phone them. They answer e-mails pretty quickly as a rule.

tigershoot

Link Posted 23/08/2010 - 14:45
Mannesty wrote:
tigershoot wrote:
I am in Spain, . . .

Where in Spain are you?

I am in La Marina which is just north of Guardamar del Segura on the coast.
K3ii, K-5, K-x, DA150-450mm, DA16-85WR, DA16-45, DA18-55WR, DA18-135WR, DA35 F2.4, M100mm F4 Macro, DA55-300mm, FA50mm 1.4, AF360 Flash, AF540 Flash

Mannesty

Link Posted 23/08/2010 - 18:04
Not too far from me then. I have a neighbour driving over from Portsmouth sometime in September if that's any help.
Peter E Smith

My flickr Photostream
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