Sigma lens repair - where to go?

632 posts
19 years

Posted 23/09/2022 - 07:31 Link

Hope y'all can help. I'm waiting to hear back from Fixation but meanwhile are there any other reliable repairers for Sigma lenses - in this case it's a 17-50mm f2.8 lens that is possibly having HSM problems. AF often doesn't work, but in AF mode if I half press the shutter while gently focusing, then it kicks in again. This is quite similar to SDM problems I had awhile back with the pentax version of this lens. Anyway, grateful for any recommendations.

andy_bell andy_bell

362 posts
12 years
Cambridge,
UK

Posted 23/09/2022 - 09:06 - Helpful Comment Link

Go direct to sigma in Welwyn garden city?, they were excellent for me

A few bits & Bobs

Edited by andy_bell: 23/09/2022 - 09:06

davidxgreen davidxgreen

632 posts
19 years

Posted 23/09/2022 - 09:19 Link

thanks a bunch andy_bell. I'll ring them today and head out there soon.

redbusa99 redbusa99

1700 posts
15 years
stroud,glos

Posted 24/09/2022 - 10:05 - Helpful Comment Link

you could get a list of all repair costs for groups of lenses and individual ones , from their website at one time. worth a look at least you then know what you are in for

odd lens or 2

Flickr

Edited by redbusa99: 24/09/2022 - 10:07

Cayman Cayman

209 posts
15 years
North Hertfordshire

Posted 24/09/2022 - 12:20 - Helpful Comment Link

I had them fix my 50-500 a few years ago. Very good experience. Would definitely recommend.

davidxgreen davidxgreen

632 posts
19 years

Posted 24/09/2022 - 16:45 Link

Hm, I did have a look at the pricing. Seems reasonable compared to another similar quote but it's nearly as much as buying another one of these second hand. Still, I've certainly gotten good use out of this one!

Chrism8 Chrism8

2027 posts
15 years
St Austell,
Cornwall

Posted 25/09/2022 - 10:23 - Helpful Comment Link

davidxgreen wrote:
Hm, I did have a look at the pricing. Seems reasonable compared to another similar quote but it's nearly as much as buying another one of these second hand. Still, I've certainly gotten good use out of this one!

Imho, repair the one you have, atleast you know how its been looked after plus Sigma i believe offer a guarantee on parts fitted.

Chris

www.chrismillsphotography.co.uk

" A Hangover is something that occupies the Head you neglected to use the night before".

-------------------------------------------------------------
K1 - Sigma 85mm F1.4, Pentax DFA 150 -450 F4.5 / 5.6, Pentax DFA* 24 - 70 F2.8

Samyang 14mm F2.8, Pentax DFA* 70-200 F2.8, Pentax A 50mm F1.2

K3iii + K3ii + K5iis converted to IR, Sigma 17 - 70 F2.8, Pentax 55 - 300 F4.5 / F5.6 PLM

davidxgreen davidxgreen

632 posts
19 years

Posted 26/09/2022 - 05:56 Link

Thanks Chris, very good point. I look after my lenses well and know this has been a good one.

davidxgreen davidxgreen

632 posts
19 years

Posted 30/09/2022 - 13:35 Link

Just wanted to end the thread by mentioning how fast and professional the sigma repair team was. They fixed the lens in a day or two and got it back today already. Itemised list of the repairs, well packaged, 1 hour time slot with DPD for delivery. And the price of £119 for this lens was listed on their site. Great experience all around.