Lencarta ?? anybody had dealings?
Jon
Well they refunded the sale from the "free delivery" own website stock, no stock apparently and seem to have removed the product, while the £6 paid delivery stock is still available on ebay.
Both their own site and the ebay shop have the same address.
They might have different supply streams for the two channels, I suppose. Perhaps different rooms in the same warehouse?
Hey ho.
Their FAQ:
Back orders
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Delivery cost
Delivery is FREE within the UK and we charge £19.99 + vat towards the cost of deliveries within the EU
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My order was just cancelled and refunded. Didn't see that in the T&Cs.
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Quantity Name SKU Price Subtotal
1 80cm Light Cube PRO004 £24.95 £24.95
the Status of your Order No. 1775 has been changed.
New Status is:
Confirmed
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Unfortunately it's out of stock, so we refunded your money and sent you an email explaining the situation.
http://cgi.ebay.co.uk/Lencarta-Pro-80cm-31-Studio-Cube-Photo-Light-Tent-/3601804...
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2917 posts
14 years
another place
No replies to email on 20th Sept.
Anybody know what they are like?
I'll phone them on Monday.
Its funny. The thing I ordered has disappeared from their website (free UK delivery) but it is still available from eBay (lencarta) but you have to pay £6 delivery!. More than 10 available on ebay. Both ebay and website point to Blue Dimensions Int'l Ltd
I think I might look for an alternative.
You kind of want offers to be accepted in good faith and dealt with straightforwardly really.
Anyway, anybody had any dealings.