Jessops
13,524 posts
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Posted 11/12/2010 - 17:43
steloz wrote:
things looking up for pentax or are jessops finding it hard in this climate
things looking up for pentax or are jessops finding it hard in this climate
Bit of both I should think.
The K-x really gave Pentax a boost from what I can gather and got the brand noticed .. especially all the different colours. Now they have carried it on with the K-r and the K-5 is getting people talking what with its excellent ISO performance, Fantastic DR and stained sensor.
Hopefully it will carry on.
. My Flickr
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Posted 13/12/2010 - 12:21
Having just retired (i know will soon stop rubbing it in)I received a Jessops gift card from my work colleagues.
Looked on the web site, the lens I thought of is not listed, looked for printer ink, not listed, looked for the paper required .... not listed.
Rang Jessops, I can not use the card for online purchase, only local shop pickup is available, asked about price match +£30 for same lens. Guess what not available. They also said they have no plans to increase the Pentax range ...
They should look at the whole of there operation if they want people to use them, and make sure that if they offer gift cards then they can be used in all situations.
Rant over
Colin
“Nobody made a greater mistake than he who did nothing because he could do only a little.”
Edmund Burke (1729 – 1797)
Looked on the web site, the lens I thought of is not listed, looked for printer ink, not listed, looked for the paper required .... not listed.
Rang Jessops, I can not use the card for online purchase, only local shop pickup is available, asked about price match +£30 for same lens. Guess what not available. They also said they have no plans to increase the Pentax range ...
They should look at the whole of there operation if they want people to use them, and make sure that if they offer gift cards then they can be used in all situations.
Rant over
Colin
“Nobody made a greater mistake than he who did nothing because he could do only a little.”
Edmund Burke (1729 – 1797)
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Posted 04/03/2011 - 22:31
No you have a good rant CoDa, that's why i will not set foot inside there shops, that and the extortionate prices they charge, right that's my rant over, time for my Valium and a beer.
Regards John/Jumbo
Regards John/Jumbo
Last Edited by Jumbo48 on 04/03/2011 - 22:31
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Posted 05/03/2011 - 21:11
I do think the high street camera trade has taken a big hit from the internet. Jessops could have stood their ground, trained their staff to be camera experts rather than salespeople and used that expertise to fight off the competition. Sadly, they didn't.
There are some very peculiar ideas regarding value of used gear in independent stores too. A brief browse today saw the usual lunatic prices. Now, I'll pay a few quid more to support a local shop/get a warranty/be able to inspect the goods, but I draw the line at paying twice or even four times as much!
Matt
Shooting the Welsh Wilderness with K-m, KX, MX, ME Super and assorted lenses.
There are some very peculiar ideas regarding value of used gear in independent stores too. A brief browse today saw the usual lunatic prices. Now, I'll pay a few quid more to support a local shop/get a warranty/be able to inspect the goods, but I draw the line at paying twice or even four times as much!
Matt
Shooting the Welsh Wilderness with K-m, KX, MX, ME Super and assorted lenses.
Link
Posted 05/03/2011 - 21:50
Don't bother with jessops!
Apart from the Liecester shop, they are staffed by 'salespeople' who know nothing about the products they stock, the prices are a joke, the after sales service is non existent and the range of equipment stocked is extremely limited.
The company bought out so many independent shops just to get onto the stock market and are now paying the price for doing so, hence the recent closure of so many of their stores.
They will only stock DSLR's from companies who are prepared (or can afford) to pay their high prices for shelf space, ie: Canon, Nikon and Sony, anyone looking for other brands are not catered for at all! They have absolutely NO interest in catering for the 'Photographer'
The 'Happy snapper's store.
The worst thing to happen to photography shops in the UK!
Colin's experience is a perfect example of their 'customer service'
Best avoided in my opinion!!!!
Regards,
Michael
My new website:link
Apart from the Liecester shop, they are staffed by 'salespeople' who know nothing about the products they stock, the prices are a joke, the after sales service is non existent and the range of equipment stocked is extremely limited.
The company bought out so many independent shops just to get onto the stock market and are now paying the price for doing so, hence the recent closure of so many of their stores.
They will only stock DSLR's from companies who are prepared (or can afford) to pay their high prices for shelf space, ie: Canon, Nikon and Sony, anyone looking for other brands are not catered for at all! They have absolutely NO interest in catering for the 'Photographer'
The 'Happy snapper's store.
The worst thing to happen to photography shops in the UK!
Colin's experience is a perfect example of their 'customer service'
Best avoided in my opinion!!!!
Regards,
Michael
My new website:link
Last Edited by michaelblue on 05/03/2011 - 21:54
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Posted 06/03/2011 - 02:52
A classic example of a company destroying all competition then the public losing interest in that niche market store.
Businesses need competition to keep going... Rivals compliment each other...
As for trained staff, I wouldn't even call them sales people. How can you sell anything without any product knowledge???
Companies do not buy shelf space stores, this is a fallacy. What camera store is NOT going to stock the top 3 brands??? Canon, Nikon & Sony... we also do not know what credit terms those three companies are giving Jessops, seem to recall Pentax stopped dealing with Jessops due to their poor credit history at the time...
PPG Wedding photography Flickr
Concert photography
Currently on a Pentax hiatus until an FF Pentax is released
Businesses need competition to keep going... Rivals compliment each other...
As for trained staff, I wouldn't even call them sales people. How can you sell anything without any product knowledge???
Companies do not buy shelf space stores, this is a fallacy. What camera store is NOT going to stock the top 3 brands??? Canon, Nikon & Sony... we also do not know what credit terms those three companies are giving Jessops, seem to recall Pentax stopped dealing with Jessops due to their poor credit history at the time...
PPG Wedding photography Flickr
Concert photography
Currently on a Pentax hiatus until an FF Pentax is released
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steloz
Member
Giltbrook, Nottingham
K-3. K20D, Pentax 18-55mm AL II, Pentax DA 16-45 Pentax FA 50 F1.4, Pentax 18-135 wr, Pentax-AF 80-200, Pentax DA 55-300, DA 10-17, Metz 48