Fotosence.co.uk

Just a bit of a warning to members. Have ordered a Metz flash with these guys, whose website is quite impressive. Prices are not. Delivery, although quted to be 2-3 working days is just a dream. My flash took TEN DAYS from Bolton,Lancs to London....Not a place to shop if you want something in a hurry...

Was it a delay in sending or a delay in the post? Does your 10 days include weekends or did you mean 10 working days?

Presumably you mean fotosense.co.uk not the name you gave in the thread title.

Fotosense's website gives a norm of 2-5 working days for standard delivery, not 2-3.

Did you ask the company for an explanation?

oops... yes fotosense.co.uk.. Even if you deduct the non-work days, it is far too long. Have commented to them, now awaiting their reply. SHould it ever come. 2-3 taken from their confirmation of order.
Let's see what they have to say...

I'm still not clear exactly what happened and when. This wasn't amidst all the snow was it?

Are you saying that delivery was 2-3 days from their confirmation of order, was the confirmation itself delayed?

The website does look pretty non-commital in terms of how long it'll take. Looking at the cheap standard delivery, I guess it's Royal Mail that aren't making any promises about the delivery timeframe.

normally delivered in 2 - 5 working days

Looks like they have guaranteed delivery options though, for a much higher price....

If you want really problematic delivery, take a look at Dabs. I've ordered from them, and paid a fortune for next day delivery. Despite the item being in stock, it seems that the delivery "guarantee" only starts from the point it leaves their warehouse - which took 3 days. Interestingly, you can't cancel the order while it's being "packed". I ended up buying from someone who could genuinely provide next day delivery, and had to send back the item once it was finally delivered, at my expense...

I bought a lens from them last year. They had a free shipping deal on orders over £50 - it arrived the next day.

Dave

Oh, guys, it seems that I have not got that bad a deal... On Monday I got an email telling me that the order was processed... Spoke to them and it seems that it won't with me in London until Monday. Maybe, just a glitch... I was not bitching about their prices, which for Metz flash were much higher than others.... Oh well, that's life..

Maybe I am reading this wrong but if their Metz prices are much higher than everyone elses why did you order from them ?

Mike-P: you are reading it properly! I also wanted a hotshoe adapter for the flash. Phoned couple of places, but they did not have it. Couple other places were busy.... Perhaps I should have been more patient. Fotosense had the shoe, so I went with them. At a cost of about twenty quid... Not the end of the World... perhaps I should try harder next time..